| Imagine if you had an integrated
Help Desk system that would monitor all the critical components
of your stand alone and networked applications, notify
you or the responsible individuals that a problem has
occurred, and allowed troubleshooting and inquiry capabilities
via your network or the Internet. Would this product be
your PAL? Ping-A-Link is your PAL and more! |
Front End Monitor
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| Standard and custom applications running
on virtually any server platform including UNIX and
NT. |
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Critical, Non-Stop and Transaction
Processing applications.
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Data Warehousing applications and
data loads.
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Existing (legacy) applications even
if source code no longer available.
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Internet/intranet sites and applications.
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Applications outside your network
using Internet communication tools.
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Database data quality problems and
data content related issues and trends.
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All the major databases including
Oracle, Sybase, SQL Server and Informix.
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File servers including Novel, Windows
95/NT and UNIX.
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System, network, and information infrastructure.
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PAL Back End Server |
| Complete, single source solution. |
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Stand-alone, unattended monitoring,
even when application server are down.
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| End-to-end user connectivity verification |
| Error definition and handling facility.
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| Online error issue tracking. |
| Built in event statistics. |
| Special handling of customer or business
notifications. |
| Distribution of informational messages.
|
| Central Knowledge Repository. |
| Integration with Excel, Access and
MAPI e-mail. |
| Compatibility with major network management
tools. |
| Simple installation and configuration.
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Pager
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| E-mail |
| Real-time on screen |
| WEB browser |
| Voice Mail |
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| Or you can dial to a PAL Voice Response
Unit to obtain the information you need from a regular
touch tone phone. |
| PAL can drastically reduce your support
costs and downtime without breaking your budget. |
| PAL server can be monitored at any time
by viewing the PAL Monitor, available in either EXE or
WEB version. |
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